Support

If you experience some problems working with CardZ – Connected Social Stream plugin (you noticed a bug, or the module is not working as expected, or you can’t find an answer to your question in documentation) and you need some help, please first make sure that you checked the FAQ.

Anyway, below are three ways you can get help to solve your issues:

Check the FAQ
First of all, check the FAQ before contacting us! Most of the questions you might need answers to have already been asked and the answers are in the FAQ.

Check the documentation
Checking the documentation on your own is the easiest and quickest way to solve your problem.

Contact US
If you were unable to find the answer to your question on the FAQ page or in any of the documentation you can send us email and ask for help.

To speed things up, describe your question in details. Let us know where we can see and replicate your problem. Feel free to share your site’s url and login details.

You can find the email form located in the sidebar of our Envato profile.

  • From the item page Click the author’s Name or Logo (on the right hand side)
  • Scroll to the bottom of the page
  • Type your message and Click ‘Send’

Also, you can write us directly using the contact page

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